How can we help?

Need assistance with your offline library or have a question about the platform? Our team is here to support you.

Email Support

For technical issues or account inquiries, reach out to our dedicated support team.

support@veliessa.com

Community

Join the VELIESSA community to share feedback and connect with other music creators.

Coming Soon

Quick FAQ

Where is my music stored?

Your music is stored locally on your device using IndexedDB. It never leaves your hardware.

How do I import songs?

Go to 'My Library' and click 'Import Songs' to select files from your local folders.

Is Sonity free to use?

The core offline player is free for everyone. We value your privacy and access to your own music.